Service

Service

Service Solutions


Through its global service network, FALCON offers specialized maintenance and modernization services for all types of Crane, Hoist, Winch & other lifting equipment. The service can be applied to a single piece of hoist or across your entire operation system, boosting the productivity and safety of industrial process.


Our objectives:

Safety Operation

Improve high reliability and availability of hoist and crane

Expand the industrial chain and diversification

Efficient utilization

Sustainable maintenance of your investment


Our competitive advantage:

The company is one of the world's leading suppliers of Lifting Equipment under Falcon and FalconCrane brands. We leverage European expertise on company conduct, high Production capacity and efficiency, experienced team of engineers and technical workers and a highly reliable spare parts logistics system to provide customers a complete solution wherever you are.


Service Portfolio:

Training

We offer comprehensive range of training courses that qualify your staff in proper operation, service and inspection of our hoist, crane, winch and their components to help you maximize your productivity, equipment performance and investment.

Spare Parts

By choosing Falcon products, you will not always care about quality, after-sales service and technical support problems. Our experienced receptionists and technical department will offer the best service on time within 24 hours.

Inspection

We have proven expertise with effectively providing inspection services that are tailored to customer needs and application environment. In particular, we will inspect hoist and crane before shipment, and then our experienced technical department will offer inspection test report to make sure all hoists & cranes what we offered are in high quality, safe and reliable.

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